Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the shipping option selected:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard | 5–7 business days |
| Expedited | 2–4 business days |
| Priority | 1–2 business days |
Note: Delivery delays can occasionally occur due to high demand or unforeseen circumstances.
Domestic Shipping
We currently ship to all 50 U.S. states and U.S. territories.
International Shipping
At this time, AFRAA VENTURES LLC does not ship internationally. We are working on expanding our reach—stay tuned!
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24 hours for tracking information to update.
Returns & Exchanges
Return Policy
We want you to love your purchase! If you are not completely satisfied, you may return eligible items within 30 days of receipt for a refund or exchange.
Eligibility Criteria
To be eligible for a return:
- Item must be unused and in the same condition as received
- Must be in the original packaging
- Proof of purchase or receipt is required
Please note: Certain items such as perishable goods, customized products, and gift cards are non-returnable.
How to Initiate a Return
To start a return, please contact us at info@afraaventures.com with your order number and reason for return. We will provide detailed instructions and a return shipping label if applicable.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 5–10 business days.
Exchanges
If you need to exchange an item for a different size or color, please contact us directly. Exchanges are subject to product availability.
Return Shipping Costs
- If the return is due to our error (wrong or defective item), we’ll cover the return shipping.
- For all other returns, the customer is responsible for return shipping costs.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately at info@afraaventures.com with a description and photographic evidence. We will resolve the issue promptly.
Contact Us
For more information about our shipping and returns policy, please don’t hesitate to reach out:
AFRAA VENTURES LLC
7901 4TH ST N STE 24520
St. Petersburg, FL 33702
Phone: +1 (786) 941-6336
Email: info@afraaventures.com